Banks must constantly innovate to improve customer experience
Proceedings report from The Asian Banker’s Singapore Heads of Retail Banking Dialogue 2013, on the need for banks to achieve enhanced customer-centricity levels. September 09, 2013 | Research* The entire report can be downloaded at the bottom of this page. I. In Attendance The session was attended by the following: 1. Philip Lim, Head of Retail Banking, ANZ II. Key Discussion Points 1. Preparing for the next generation of customer experience III. Detailed Key Discussion Points 1. Preparing for th... Please login to read the complete article. If you already have an account, you can login now or subscribe/register.
Categories: Branch Banking, Channels, Customer Centricity, Internet Banking, Mobile Banking, Retail Banking, Singapore, Technology & OperationsBranch Banking,Channels,Customer Centricity,Internet Banking,Mobile banking,retail,Singapore,technology, Branch Banking,Channels,Customer Centricity,Internet Banking,Mobile Banking,Retail Banking,Singapore,Technology & Operations, Keywords:Omni-Channel Distribution, Taobao, Google Wallet, Western Union Omni-Channel Distribution, Taobao, Google Wallet, Western Union
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