Our archives on ROC
Social media platforms play increasingly crucial role for FIs reaching out to the mass affluent
Date: Jul 10, 2013 | Author: Magessan RajOut of five million US HNWIs who utilise social media to help their financial decisions, 73% use LinkedIn – more than Facebook, Google+, and Twitter combined.
Consistent customer experience across channels a key concern for Malaysia banks seeking regionalisation
Date: Mar 18, 2013 | Author: Levina LimProceedings report from The Asian Banker Breakfast Roundtable Dialogue on the strategic technology and banking business imperatives of 2012.
Implementation of Basel III to result in heightened costs for corporates relying on bank funding
Date: Jul 06, 2012 | Author: Bob LyddonBob Lyddon, managing director of the IBOS Association, observes that the Basel III capital adequacy rules will ultimately raise banks’ business costs, and advises corporates to reassess their bank funding approaches.
Predictive analytics is a game changer in the insurance industry
Date: Jun 29, 2012 | Author: Levina LimPredictive analytics has many practical applications in the insurance industry, including claims management, customer management, and risk pricing.
Applications of business rules management systems and their relevance to banks
Date: Jun 04, 2012 | Author: Levina LimBanks are increasingly recognizing the viability of utilising business rules management systems in CRM and payment processing. How this technology will be creatively adopted in the future remains to be seen.
What does customer experience mean and should your bank worry about it?
Date: May 30, 2012 | Author: Carol WheatcroftThe term “customer experience” has crept into the commercial banking lexicon. What does this mean for banks and what role is technology playing in facilitating better customer experiences?
Pace of implementation slowing trade finance innovations
Date: Dec 22, 2011 | Author: Wong Wei HanBruce Proctor, head of Bank of America Merrill Lynch global trade and supply chain finance, questions whether trade finance solutions are being held back by delays in implementing regulations.
“OTC derivatives regulation is working in our favour”
In an exclusive video interview, Tim Howell, CEO, Euroclear, discusses growing liquidity and risk mitigation, expanding into other markets, and the impact of algo-trading on the clearing business.
Interview transcript: Tim Howell, Chief Executive, Euroclear, September 20th, 2011
Date: Oct 19, 2011 | Author: EditorialTim Howell, chief executive of Euroclear, discusses the role of clearing and settlement houses during the European debt crisis, interoperability, and clearing and settlement initiatives taken by regulators.