Banking in Brief
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Consistent customer experience across channels a key concern for Malaysia banks seeking regionalisation
Date: Mar 18, 2013Proceedings report from The Asian Banker Breakfast Roundtable Dialogue on the strategic technology and banking business imperatives of 2012.
Author: Levina Lim
Categories: Channels, Core Banking, Data & Analytics, FSI Customer Relationship Management , Innovation, Internet Banking, Mobile Banking, Retail Banking, Risk & Performance, Technology & Operations
Keywords: Channel Integration, Regionalisation, Customer Experience, Process Automation