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Proceedings Report
Regulatory restrictions and use of legacy systems impede HK banks’ customer centricity efforts
Date: Dec 06, 2013   |   Author: Research
Proceedings report from The Asian Banker’s Hong Kong Heads of Retail Banking Dialogue 2013, on issues shaping the current retail banking landscape in the city.
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Research Note
How well do banks understand mobile banking customer demands?
Date: Oct 17, 2013   |   Author: Research
Ease of usage, security and, in emerging markets, low network reliability, are key concerns customers want to see addressed in their mobile banking relationships.
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Research Note
Disintermediation in retail payments forcing banks to develop culture of digital finesse
Date: Sep 12, 2013   |   Author: Research
Developing a convenient payments instrument even better and more secure in product application and usage is critical for market success.
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Proceedings Report
Contactless payments: The way forward?
Date: Sep 09, 2013   |   Author: Research
Proceedings report from The Asian Banker’s Singapore Retail Payments and Technology Dialogue 2013, on MAS’ cautious stance towards experimental payments technologies.
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Research Note
M-commerce, P2P payments and dynamic personalisation key issues for mobile banking in 2013
Date: Jan 22, 2013   |   Author: Research
Citibank India enabled NFC mobile payments in 2009 and is now banking on m-commerce and P2P payments, while Bank of East Asia believes dynamic personalisation is the next big thing.
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Proceedings Report
P2P lending and NFC key innovative technology trends emerging in Asia
Date: Nov 09, 2012   |   Author: Levina Lim
Proceedings report from The Asian Banker teleconsultation session, "Emerging technology trends in finance, payments and investment innovation" held on 30th October 2012.
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Case Study
OCBC Bank sceptical that NFC mobile payments solves customer issue
Date: Nov 06, 2012   |   Author: Research
OCBC Singapore believes that peer-to-peer mobile banking will grow in a big way.
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Security remains high on focus list for bank CIOs
Date: Oct 02, 2012   |   Author: Baron Laudermilk
Ashley Veasey, CIO of Standard Chartered Bank (HK) focuses on building secure and innovative systems that help employees work more efficiently and make customers’ lives more convenient.
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Interview transcript: Richard Braddock, Executive Chairman, Mozido
Date: Sep 27, 2012   |   Author: Editorial
Richard Braddock, Executive Chairman of Mozido discusses the organisation’s business model, reaching the unbanked segment, as well as innovation and leadership in the current marketplace.

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