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News Analysis
Enhanced treasurer-banker collaboration key to unlocking further revenue streams
Date: Sep 20, 2013   |   Author: Magessan Raj
New technologies, centralisation, and market identification form key areas of focus for treasurers and bankers looking to drive future growth.
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Opinion
Cybercrime defence spending in Asia Pacific looks set to rise as attacks increase
Date: Jun 13, 2013   |   Author: Carol Wheatcroft
With the cost of cybercrime tools falling and use of digital and mobile technologies proliferating, financial institutions that are inadequately protected could well end up paying a heavy price.
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Proceedings Report
Relationship-focus advantage drives banks to integrate CRM with mobile platform
Date: Jun 10, 2013   |   Author: Research
Proceedings report from The Asian Banker teleconsultation session, "Customer engagement in the new digital and mobile enabled world” on key focus areas and trends in multichannel digital banking.
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Case Study
DBS streamlines customer experience across key markets through pan-regional CRM platform
Date: May 30, 2013   |   Author: Levina Lim
The bank rolled-out a regional CRM platform with rationalised and standardised business functionalities in Taiwan, China, India, Hong Kong and Indonesia.
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Case Study
DBS eliminates multiple risk management products with QRM’s enterprise risk management process
Date: Dec 19, 2012   |   Author: Esther Tan
QRM’s advanced functionality enables DBS to measure and steer capital, balance sheet, earnings and risks in a holistic manner.
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Opinion
Industry players must reach consensus on SOA definition
Date: Aug 29, 2012   |   Author: John Schlesinger
John Schlesinger, chief architect at Temenos, feels that the term ‘SOA’ is being bandied around far too much in banking, tarnishing the image of the pioneering architecture when projects go wrong.
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Proceedings Report
Advances in banking technology driving change
Date: May 16, 2012   |   Author: Carol Wheatcroft
Proceedings report for the Technology and Innovation Conference at The Asian Banker Summit 2012 held on April 26 and 27, 2012, on the challenges and issues banks face in their efforts to adopt the latest technologies.
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Research Note
Asian banks need to embrace technological advances to deliver an integrated experience to customers
Date: May 16, 2012   |   Author: Carol Wheatcroft
Technology is no longer just about faster transactions; it is also about working smarter. Are banks in Asia up for the challenge?
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Interviews
Future of Bank of China may lie in its new core banking system
Date: Mar 30, 2012   |   Author: Baron Laudermilk
Bank of China’s new core banking system is finally installed; hiccups and all, and they are still learning its systems and how to begin using it for marketing and customer segmentation.


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