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Heightened regulations and changing consumer mind-set challenge retail banking growth
Retail banks in the Middle East and Asia Pacific will need to quickly shift from being account-focused to becoming more customer-centric so as to stay ahead of the curve.
Harsh Basel III capital requirements stifling South Korean banks’ growth
South Korean banks seek to further optimise their portfolios in the face of rising NPL ratios and tough Basel III capital requirements.
Kookmin Bank targets work process innovation through smart branch concept
With the introduction of its smart branch, Kookmin Bank enables staff to spend 70% of their time on sales and advisory services.
Interview transcript: Min Byong-Deok, CEO of KB Kookmin Bank, 23rd April 2012
Min Byong-Deok, CEO of KB Kookmin Bank, discusses stabilising the ship after the 2008 financial crisis, leveraging on their large distribution network, and capitalising on the overseas market.




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