While steering the calls, Eva reduced incorrect routing by 73% and has also resulted in overall 50% reduction in the time taken to digitally serve a customer…
Our archives on ING
Peter Ong, Chairman of Enterprise Singapore and Board member of Monetary Authority of Singapore spoke about ASEAN growth and enterprises during his speech…
Alibaba broke its Singles' Day online shopping sales record on 11 November when gross merchandise volume reached $30.8 billion. This beat last year's $25…
As robo-advisory finds wide appeal among both new and mature investors in Singapore, financial institutions are opening up to robotic solutions
Global and regional cash management banks across Asia-Pacific are making sub-stantial investments in digital initiatives to enhance the overall transaction…
Electronic channels and bank agnostic platforms are transforming traditional trade finance functions across Asia Pacific
Regulators have intensified efforts to curb the financial and conduct risks that confront banks in the region.
Retail banking sector has been the main growth driver for Indian banking sector during the past few years, as banks’ exposure to corporate banking sector…
In our conversation with practitioners, payment innovation was a recurring theme. Claus Richter, Nordea and Paula da Silva, SEB discussed about how banks…