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Asian banks keen on pursuing analytics-driven marketing initiatives across channels
Date: May 08, 2013
Author: Levina Lim
Categories: Australia, Channels, Customer Centricity, Data & Analytics, Data Management, FSI Customer Relationship Management
, Hong Kong, Indonesia, Singapore, Taiwan, Technology & Operations, UAE
Keywords: Real-Time Analytics, CBA, Bank Mashreq, Sentiment Analysis, Big Data, ICICI Bank, Citibank, LBD, OCBC, HSBC, ANZ
Tapping into high-performance analytics and sentiment analysis the next frontier for banks ready to take the leap.
Australian banks shift channel focus showing slower growth in traditional channels usage
Date: Apr 25, 2013
Author: Durva Lakhlani
Categories: Asian Banker 500, ATMs & Kiosks, Australia, Cards, Channels, Databook, Mobile Banking, Retail Banking, Technology & Operations
Keywords: CBA, Kaching, ANZ, NAB, Citibank, Westpac, HSBC
With the positive take-up rate amongst Australian retail customers, mobile banking will be instrumental in altering the way bank branches are used going forward.
E.Sun Bank casts gaze to Southeast Asia and China to deliver future growth
Date: Feb 05, 2013
Author: Baron Laudermilk
Categories: Cards, Data & Analytics, Deposits and Liabilities, FSI Customer Relationship Management
, Retail Banking, Taiwan, Trade Finance, Transaction Banking
Keywords: E. Sun Bank, Joseph Huang, Chinatrust Commercial Bank, Citibank Taiwan, Data Mining, CRM
Joseph Huang, president of E.Sun Bank, discusses the bank’s strategies to boost market share and capture additional revenue growth.
M-commerce, P2P payments and dynamic personalisation key issues for mobile banking in 2013
Date: Jan 22, 2013
Author: Research
Categories: Innovation, Mobile Banking, Retail Banking, Retail Payments, Technology & Operations
Keywords: NFC, RBI, P2P, Vodafone, MasterCard, Cash-to-mobile, Citibank, Bank of East Asia, Vincent Hui, Sridhar Iyer
Citibank India enabled NFC mobile payments in 2009 and is now banking on m-commerce and P2P payments, while Bank of East Asia believes dynamic personalisation is the next big thing.
Harsh Basel III capital requirements stifling South Korean banks’ growth
Date: Dec 13, 2012
Author: Baron Laudermilk
Categories: Basel III, Operational Risk, Risk and Regulation, South Korea
Keywords: Market Risk, Shinhan Bank, Suhyup Bank, Woori Bank, Busan Bank, Citibank, Dauga Bank, Hana Bank, Industrial Bank of Korea, Jeonbuk Bank, Kookmin Bank, Kyungnam Bank
South Korean banks seek to further optimise their portfolios in the face of rising NPL ratios and tough Basel III capital requirements.
Africa’s rapid growth offers banks opportunities in both transaction and retail banking
Date: Nov 06, 2012
Author: Baron Laudermilk
Categories: China, Core Banking, Industry Outlook, Mobile Banking, Retail Banking, Rmb, Technology & Operations, Trade Finance, Transaction Banking
Keywords: Standard Bank, Simon Freemantle, Rajesh Mehta, Citibank, JPMorgan, Barclays, Wizzit Bank, Bank of Athens, Misys, IBM
Emergence of “megacities” across Africa and rapid growth within the continent expected to bring about myriad of opportunities for banks in trade finance and mobile banking.
DBS leverages on presence in Asia to drive transaction banking capabilities
Date: Oct 31, 2012
Author: Esther Tan
Categories: Cash, Treasury & Trade, Trade Finance, Transaction Banking
Keywords: Foreign Exchange Risk, DBS, BNY Mellon, Tom McCabe, ROE, Citibank, HSBC
DBS’ ability to advance its interests much sooner than its peers through superior product sophistication has helped placed the bank’s global transaction services in a position of strength.
Asian banks need to enhance social media presence to foster closer customer ties
Date: Oct 19, 2012
Author: Baron Laudermilk
Categories: Channels, Customer Centricity, Technology & Operations
Keywords: Social Media, Facebook, Twitter, Weibo, Sina Weibo, Renren, Standard Chartered Bank, Citibank, China Merchants Bank, SPDB
While Asian banks are becoming increasingly aware of the potential presented by social media, many remain undetermined about their social media strategies.
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