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Mobile banking shifting priorities from transactional to interactional services
Banks will have to work harder to deliver value around convenience and simplicity while addressing ongoing issues of security.

Feb 20, 2013 | Research

The Asian Banker Excellence in International Retail Financial Services Awards 2013 is in its last leg of assessment and results will be mailed to top banks in the coming days. With regard to the product awards, banks from Asia Pacific, Middle East, Central Asia and Africa sent more than 214 submissions, exceeding last year’s by 18. Some of the product awards have turned into hotspots, reflecting the operational focus banks are taking. It became increasingly obvious in the course of our three-month assessment process that mobile banking is going to be, once again, one of the most coveted product…

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Categories: Channels, Customer Centricity, Mobile Banking, Operational Risk & Security, Retail Banking, Technology & Operations
Keywords: Virtual Payments, Mobile Wallet, Money Transfer
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