The Asian Banker

Data and analytics are increasingly shaping financial services landscape
Emmanuel Daniel, President and CEO of The Asian Banker, discusses the evolution of the banking industry, the importance of having a comprehensive data information structure and the role of a CMO.

Oct 29, 2012 | Emmanuel Daniel

A lot of work has been done in the last 15 years or so, to make data central to the organisation, and yet businesses continue to operate in silos. What’s interesting about the silos is that there is the wholesale and retail side of businesses. As for creating value for customers, that’s something which we do in a very fictitious manner. We tell the customer that we love him, but by the way, for the next product, here’s another form to fill in. We do not really know who you are. But interestingly, the banking business itself has been evolving and despite the areal business that we are…

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Categories: Data & Analytics, Data Management, FSI Customer Relationship Management
Keywords: Emmanuel Daniel, The Asian Banker, DataWorld 2012, JPMorgan, Trading Data, Customer Data, City Group, Institutional Information Structure, Data Warehouse, Data Mart, Predictive Analytics, CRO, CMO
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