Heightened regulations and changing consumer mind-set challenge retail banking growth
Retail banks in the Middle East and Asia Pacific will need to quickly shift from being account-focused to becoming more customer-centric so as to stay ahead of the curve.
Retail banking executives have been preoccupied with pressing issues stemming from the global recession since 2009. As banks move out of crisis mode, they are faced with a new set of challenges that, while not as acute, are equally daunting and possibly more complex. The economics of many banking businesses have been fundamentally changed by new regulations. Banks must deal with higher requirements for capital and liquidity, greater risk accountability and more stringent risk measurements that more explicitly anticipate extreme occurrences.
While banks have in general grown their asset…
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, Hong Kong
, Retail Banking
, Risk and Regulation
, South Korea
Keywords: Abu Dhabi Commercial Bank
, Shinhan Bank
, Kookmin Bank
, Hang Seng Bank