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Our research and analysis on Research Note
The following in-depth pieces represent our archive of research and analysis on Research Note.
Chinese banks enhancing direct banking channels to cater to increased demand
Although 60% of domestic banking customers are shifting to more direct banking methods, most would still want access to physical branches.
Hong Kong's Rmb RTGS system supports its role as global Rmb clearing and settlement platform
Hong Kong handles 84.6% of offshore Rmb trade settlements, with demand for offshore Rmb financing and investments on the rise.
Hong Kong banks must deliver a needs-based selling approach to build customer loyalty
Date: May 07, 2013
Author: Research
Categories: Deposits and Liabilities, Hong Kong, Retail Banking, Wealth Management
Keywords: BEA, Hang Seng Bank, BoC, HSBC
Banks’ core retail deposit generation ability at branch level linked with strength of franchise and customer trust.
Australian banks shift channel focus showing slower growth in traditional channels usage
With the positive take-up rate amongst Australian retail customers, mobile banking will be instrumental in altering the way bank branches are used going forward.
Affordability the key paradigm in long-term debt sustenance in consumer lending in Saudi Arabia
Date: Apr 24, 2013
Author: Research
Categories: Mortgage, Retail Banking, Saudi Arabia
Keywords: Eisa Al Eisa, Samba Financial Group, Citibank
Having grown its market share in the mortgage business over the last four years, Samba Financial Group plans to transform itself into a diversified retail banking player.
Heightened regulations and changing consumer mind-set challenge retail banking growth
Retail banks in the Middle East and Asia Pacific will need to quickly shift from being account-focused to becoming more customer-centric so as to stay ahead of the curve.
Singaporean banks’ lacklustre 2012 performances hint at ongoing recovery
Date: Mar 07, 2013
Author: Research
Categories: Private Banking, Retail Banking, Singapore
Keywords: DBS, UOB, OCBC, POSB
The future of retail financial services in the island-state points to compressed margins and even lower top line growth.
Chinese banks' matured approach to IT partnerships bodes well for domestic financial eco-system
Chinese banks now look at five decisive factors when selecting prospective IT partners – brand, work history, committed resources, quality of service, and cost.



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