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Co-published,
Shashank Luthra, director of digital transformation, and James Cronk, director of financial services of Cisco, discuss how banks can evolve their customer…
Research NoteResearch Note,
Research Note,
Shinhan Bank has launched Korea’s first full service biometric-enabled and unmanned smart digital kiosks that allow customers to do financial transactions…
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Research Note,
The incumbent outlines its response to an increasingly fragmenting payments landscape offering to support old and new customers alike by helping them de-risk…
Case StudyCase Study,
Case Study,
Bank of Tokyo-Mitsubishi UFJ and local telco, KDDI, joined forces to create Jibun Bank, a mobile-only bank that has become the largest and most profitable…
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Research Note,
Banks face high costs of maintaining extensive branch networks while having their market share eroded by the ever-growing presence of payments solutions…
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Research Note,
Mobile banking in Saudi Arabia is still growing and its development is contingent upon customer needs, as the actual number of mobile transactions is low.
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Research Note,
With over 53 million unbanked still transacting in cash, Egyptian banks are looking to target this potentially lucrative market through mobile or prepaid…
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Research Note,
New payment options in the market are creating new opportunities, making competition fiercer, and reducing the use of cash and cheques.
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Research Note,
Banks are integrating new technologies into their core businesses to improve their digital banking presence and speed-to-deliver
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Research Note,
Globally, banks and non-banks are testing whether QR codes to merchants and consumers can provide a simple solution for payments.
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Research Note,
Australian banks are moving towards increased digitalisation, leveraging technological advancements to ensure seamless customer experience in providing…
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Research Note,
Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such…