Our research and analysis on Mobile Banking
The following in-depth pieces represent our archive of research and analysis on Mobile Banking.
Regulatory restrictions and use of legacy systems impede HK banks’ customer centricity efforts
Date: Nov 26, 2013 | Author: Research
Proceedings report from The Asian Banker’s Hong Kong Heads of Retail Banking Dialogue 2013, on issues shaping the current retail banking landscape in the city.
Philippine retail banks punch below potential weight
Date: Oct 24, 2013 | Author: Research
Despite enjoying robust economic growth, the Philippines' retail banking sector lags behind many of its neighbouring peers, with persistently high operating costs.
How well do banks understand mobile banking customer demands?
Date: Oct 17, 2013 | Author: Research
Ease of usage, security and, in emerging markets, low network reliability, are key concerns customers want to see addressed in their mobile banking relationships.
Deposit gathering capacity primary concern for Indonesian banks
Date: Oct 16, 2013 | Author: Research
Proceedings report from The Asian Banker’s Indonesian Heads of Retail Banking Dialogue 2013, on the status of retail banking in Indonesia and most recent developments.
Disintermediation in retail payments forcing banks to develop culture of digital finesse
Date: Sep 12, 2013 | Author: Research
Developing a convenient payments instrument even better and more secure in product application and usage is critical for market success.
Banks must constantly innovate to improve customer experience
Date: Sep 09, 2013 | Author: Research
Proceedings report from The Asian Banker’s Singapore Heads of Retail Banking Dialogue 2013, on the need for banks to achieve enhanced customer-centricity levels.
Proceedings report from The Asian Banker’s Singapore Retail Payments and Technology Dialogue 2013, on MAS’ cautious stance towards experimental payments technologies.
Vietnamese commercial banks’ retail credit growth gathering pace
Date: Aug 13, 2013 | Author: Bertrand Pigeon
The country’s year-to-date loan growth of 5.02% can be attributed to smaller commercial banks pushing on consumption loans.