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Our research and analysis on Mobile Banking
The following in-depth pieces represent our archive of research and analysis on Mobile Banking.
Chinese banks enhancing direct banking channels to cater to increased demand
Date: May 22, 2013
Author: Baron Laudermilk
Categories: Channels, China, Direct Banking, Internet Banking, Mobile Banking, Retail Banking, Technology & Operations
Keywords: China Merchants Bank, ICBC, China Minsheng Bank, Bank of Beijing
Although 60% of domestic banking customers are shifting to more direct banking methods, most would still want access to physical branches.
Customer centricity, accessibility and analytics key consumer channel trends in Asia Pacific
Date: May 14, 2013
Author: Research
Categories: Channels, Core Banking, Customer Centricity, Data & Analytics, Data Management, Innovation, Mobile Banking, Operational Risk & Security, Retail Banking, Technology & Operations
Keywords: Asian Banker Summit 2013, Bank Mashreq, CCB, Bank Resona, UBS, Big Data, SBI, OCBC, UK Payments Council, mPesa
Proceedings report from the Technology Decision Makers Conference 2013, held in conjunction with The Asian Banker Summit 2013 on new strategies in bank channels, distribution, and customer management.
Australian banks shift channel focus showing slower growth in traditional channels usage
Date: Apr 25, 2013
Author: Durva Lakhlani
Categories: Asian Banker 500, ATMs & Kiosks, Australia, Cards, Channels, Databook, Mobile Banking, Retail Banking, Technology & Operations
Keywords: CBA, Kaching, ANZ, NAB, Citibank, Westpac, HSBC
With the positive take-up rate amongst Australian retail customers, mobile banking will be instrumental in altering the way bank branches are used going forward.
The integration of payment information with transaction could change the nature of banking
Date: Apr 18, 2013
Author: Foo Boon Ping
Categories: Channels, Innovation, Internet Banking, Mobile Banking, Retail Banking, Technology & Operations
Keywords: Movenbank, Brett King, CRED, Facebook, iPad
Brett King, CEO and founder of Moven, discusses the bank’s revolutionary strategy that places mobile phones at the core of a fully mobilised bank.
Consistent customer experience across channels a key concern for Malaysia banks seeking regionalisation
Date: Mar 18, 2013
Author: Levina Lim
Categories: Channels, Core Banking, Data & Analytics, FSI Customer Relationship Management
, Innovation, Internet Banking, Mobile Banking, Retail Banking, Risk & Performance, Technology & Operations
Keywords: Channel Integration, Regionalisation, Customer Experience, Process Automation
Proceedings report from The Asian Banker Breakfast Roundtable Dialogue on the strategic technology and banking business imperatives of 2012.
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