Co-publishedCo-published,
Co-published,
Inspired by social media and messaging platforms, CIMB Bank launched a chat-based virtual assistant targeted to facilitate a conversation-based and personalised…
InterviewsInterviews,
Interviews,
Yu Jingbo, executive vice president in charge of channel and operation management of China Construction Bank, talks about transforming the functions of…
Research NoteResearch Note,
Research Note,
While much of the focus for quarterly results at DBS was on profits and non-performing loans, the impact of digitisation on expense reduction was striking…
Research NoteResearch Note,
Research Note,
Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such…
Research NoteResearch Note,
Research Note,
The evolving landscape of South Korean retail banking is pushing banks to invest in financial technology to retain and attract customers, even as traditional…
InterviewsInterviews,
Interviews,
Dennis Tan, head of consumer financial services at OCBC, shares how the bank is leveraging its data analytics and digital capabilities to increase productivity…
AnalysisAnalysis,
Analysis,
2016 saw a rapid progress in disruptive technologies bringing a paradigm shift in the thought process of institutions towards technology adoption and transformation.…
Chris Skinner, author and fintech commentator, theFinanser.com, discusses the challenges faced by start-up banks in the UK. Aside from getting the right…
Research NoteResearch Note,
Research Note,
Despite current economic challenges, Vietnam’s banking sector has promising longer term potential due to its relatively young and increasingly affluent…
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Research Note,
Globally, banks and non-banks are testing whether QR codes to merchants and consumers can provide a simple solution for payments.
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Research Note,
Australian banks are moving towards increased digitalisation, leveraging technological advancements to ensure seamless customer experience in providing…
Research NoteResearch Note,
Research Note,
Asia Pacific markets have seen a shift towards digital banking during the past few years. Nowadays, banks are placing more effort on mobile banking, such…