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Results Watch

Westpac posts profit of $363m for 1H 2013

JP Morgan Chase reports Q1 2013 net income of $6.5b

Citi posts net income of $3.8b for Q1 2013

CBA posts profit of $3.68b for 1H 2013

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Our research and analysis on Data Management
The following in-depth pieces represent our archive of research and analysis on Data Management.

Opinion

Shift in consumer behavioural patterns affecting banks’ Big Data usage

Date: May 15, 2013
Author: Magessan Raj
Categories: Channels, Customer Centricity, Data & Analytics, Data Management, FSI Customer Relationship Management , Singapore, Technology & Operations
Keywords: Big Data, DBS, Customer Experience

Banks will need to better direct the appropriate promotions, deals or product options to customers in line with their past habits, if they are to turn an average customer into a loyal one.

Case Study

Cathay United Bank remodels data warehouse to facilitate a single version of truth

Date: May 14, 2013
Author: Levina Lim
Categories: Customer Centricity, Data & Analytics, Data Management, Operational Risk & Security, Risk & Performance, Technology & Operations
Keywords: Asian Banker Summit 2013, Cathay United Bank, Teradata, MDM, CRM, Data Security, Disaster Recovery

The bank successfully partnered with Teradata to implement an enterprise-wide Data Management Infrastructure, improving analysis efficiency and risk control capabilities.

Proceedings Report

Customer centricity, accessibility and analytics key consumer channel trends in Asia Pacific

Date: May 14, 2013
Author: Research
Categories: Channels, Core Banking, Customer Centricity, Data & Analytics, Data Management, Innovation, Mobile Banking, Operational Risk & Security, Retail Banking, Technology & Operations
Keywords: Asian Banker Summit 2013, Bank Mashreq, CCB, Bank Resona, UBS, Big Data, SBI, OCBC, UK Payments Council, mPesa

Proceedings report from the Technology Decision Makers Conference 2013, held in conjunction with The Asian Banker Summit 2013 on new strategies in bank channels, distribution, and customer management.

News Analysis

Social media initiatives futile without contributing to enterprise value

Date: May 10, 2013
Author: Levina Lim
Categories: Customer Centricity, Data & Analytics, Data Management, Innovation, Technology & Operations
Keywords: Asian Banker Summit 2013, Big Data, Sentiment Analysis, OCBC, Robinsons, Thomson Reuters, Beyond Analysis, Paul Alexander

Big Data and social media are among the top technology trends in banking today but can banks create value out of it?

Survey

Asian banks keen on pursuing analytics-driven marketing initiatives across channels

Date: May 08, 2013
Author: Levina Lim
Categories: Australia, Channels, Customer Centricity, Data & Analytics, Data Management, FSI Customer Relationship Management , Hong Kong, Indonesia, Singapore, Taiwan, Technology & Operations, UAE
Keywords: Real-Time Analytics, CBA, Bank Mashreq, Sentiment Analysis, Big Data, ICICI Bank, Citibank, LBD, OCBC, HSBC, ANZ

Tapping into high-performance analytics and sentiment analysis the next frontier for banks ready to take the leap.

Proceedings Report

New technologies and innovation make outsourcing considerations more complex

Date: May 08, 2013
Author: Research
Categories: Channels, Data & Analytics, Data Management, Operational Risk & Security, Technology & Operations
Keywords: Big Data, Visualisation, Asian Banker Summit 2013, Singapore Management University

Proceedings report from the SMU Technology Decision Makers Training 2013, held in conjunction with The Asian Banker Summit 2013 on vendor outsourcing strategies and banking analytics trends.

Survey

Can the financial community in Asia rise to the challenges of regional integration?

Date: Apr 26, 2013
Author: Foo Boon Ping
Categories: Capital & Strategic Issues, China, Data & Analytics, Data Management, FSI Customer Relationship Management , Innovation, Regulation, Risk and Regulation, Technology & Operations
Keywords: Asian Banker Summit 2013, ASEAN, Deutsche Bank, Kasikornbank, OCBC, Bank of Queensland, Big Data, BoC, DBS, UBS, ANZ

Recent market and regulatory changes in the banking industry have accentuated the need for bankers to seize opportunities and weather challenges.

Interviews

OCBC enhances data analytics capabilities to drive business value

Date: Apr 12, 2013
Author: Levina Lim
Categories: Customer Centricity, Data & Analytics, Data Management, FSI Customer Relationship Management , Technology & Operations
Keywords: OCBC, Donald MacDonald, OSPL, GE, CRM, Infographics, OCBC ROME

Donald MacDonald, head of OCBC’s group consumer analytics and decisioning division, discusses the bank’s data analytics capabilities and its focus on value-added initiatives.

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