InterviewsInterviews,
Interviews,
Mary Huen, Standard Chartered Bank’s chief executive officer for Hong Kong, discusses the bank's transformation journey and how it is rebuilding its domestic…
InterviewsInterviews,
Interviews,
Yu Jingbo, executive vice president in charge of channel and operation management of China Construction Bank, talks about transforming the functions of…
Research NoteResearch Note,
Research Note,
While much of the focus for quarterly results at DBS was on profits and non-performing loans, the impact of digitisation on expense reduction was striking…
Research NoteResearch Note,
Research Note,
DBS Group’s retail and wealth business has been accelerating income generation since 2013. However, the bank continues to face an uphill struggle with…
Research NoteResearch Note,
Research Note,
While many financial institutions in emerging markets are trying to strike the right balance between their physical footprints and digital presence, leading…
Co-publishedCo-published,
Co-published,
Shashank Luthra, director of digital transformation, and James Cronk, director of financial services of Cisco, discuss how banks can evolve their customer…
Case StudyCase Study,
Case Study,
Bank of Ayudhya recently embarked on a multi-year strategic business transformation initiative, including a branch improvement project, which aims to simplify…
Research NoteResearch Note,
Research Note,
State enterprises form one of the largest customer segments of Krung Thai Bank. But this does not confine the bank, as it enters the nongovernment retail…